RoundMy.Town Privacy Policy

RoundMy.Town (“RMT”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy sets out how we collect, store, process, transfer, share and use data that identifies or is associated with you (“personal information”) and information regarding our use of cookies and similar technologies.

RoundMy.Town operates a visit-based local membership and marketing platform. Consumers (“Members”) join RMT to receive offers from, and build status at, participating local businesses (“Member Businesses”). Member Businesses use RMT’s services to market to and reward Members. We provide these services via our websites located at https://roundmy.town/ and all subdomains (our “Websites”).

This Privacy Policy applies to our Websites and the services we provide to Members and Member Businesses (the “Services”).

Before accessing our Websites or using the Services, please ensure that you have read and understood our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

RMT is the data controller of the personal information we hold about you. RMT and the relevant Member Business jointly own Member personal information, as described in Member Data and Member Businesses.

Personal Information We Collect About You and How We Use It

We process personal information about two groups of individuals, each referred to as “you” throughout this Privacy Policy:

Members: consumers who join RMT to receive offers from and build status at Member Businesses.
Member Business representatives: individuals who are our direct business customers and, where our customer is a business or similar entity, its employees, agents and other representatives.

We collect personal information about you when you voluntarily submit information directly to us when you access our Websites or use the Services. This can include information you provide when you register for an account or membership, fill in a form, claim an offer, scan a QR code or tap an NFC tag at a Member Business, submit a receipt, correspond with us via the Websites, phone, email or otherwise, subscribe to our mailing lists, newsletters or other forms of marketing communications, respond to surveys or use some other feature of the Services as available from time to time.

If you choose not to provide personal information, we may not be able to provide the Services to you or respond to your other requests.

Annex 1 sets out the categories of personal information we collect about you and how we use that information. The table also lists the legal basis which we rely on to process the personal information, the categories of recipients of the personal information and information as to how we determine applicable retention periods.

We also automatically collect personal information about you indirectly about how you access and use the Services and information about the device you use to access the Services.

Annex 2 sets out the categories of personal information we collect about you automatically and how we use that information. The table also lists the legal basis which we rely on to process the personal information, the categories of recipients of the personal information and information as to how we determine applicable retention periods.

We may link or combine the personal information we collect about you and the information we collect automatically. This allows us to provide you with a personalized experience regardless of how you interact with us.

We may anonymise and aggregate any of the personal information we collect, including information about Members (so that it does not directly identify you or them). We may use anonymised information for purposes that include testing our IT systems, research, data analysis, improving the Services and developing new products and features. We may also share such anonymised information with others.

Member Data and Member Businesses

When you join as a Member, you join Round My Town, not an individual business. RMT and each Member Business jointly own the personal information of Members who interact with that Member Business through the Services. This Privacy Policy governs RMT’s use of that information.

Each Member Business can see the name, contact information, and purchase information of Members who interact with that Member Business through the Services.

Member Businesses may have their own privacy policies governing their use of this information and information they collect from you directly, outside the Services. Questions about those practices should be directed to the relevant Member Business.

Marketing and Advertising

From time to time with your consent we may contact you with relevant information about the Services, including offers and status updates related to Member Businesses. Most messages we send will be by email. For some messages, we may use personal information we collect about you to help us determine the most relevant information to share with you.

If you do not want to receive such messages from us, you may opt out or choose which messages you receive by clicking the unsubscribe or preferences link at the bottom of our emails, or by emailing info@roundmy.town. Please note that you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, changes or updates to features of the Services, or technical or security notices.

Storing and Transferring Your Personal Information

Security. We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, change or damage. All personal information we collect will be stored on secure servers. All electronic transactions entered into via our Websites will be protected by SSL encryption technology. Where you register for an account on the Services, you are responsible for maintaining your account’s security as more specifically explained in our Terms of Service.

International Transfers of your Personal Information. The personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in where we and our third party service providers have operations. If you are located in the European Union (“EU”), your personal information could be processed outside of the EU including in the United States; these international transfers of your personal information are necessary for the performance of our agreement with you in order to provide the Services.

Your Rights in Respect of Your Personal Data

All Users

You may request access to, correction of, or deletion of your personal information, or raise any other question or concern about your data, by emailing info@roundmy.town. We may need to verify your identity before acting on a request. We may retain information where required by law.

Users Located in the EU

In accordance with applicable privacy law, you have the following rights in respect of your personal information that we hold:

Right of access and portability. The right to obtain access to and to receive your personal information.

Right to rectification. The right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete.

Right to erasure. The right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed.

Right to restriction. The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information.

Right to object. The right to object, on grounds relating to your particular situation, to the processing of your personal information, and to object to processing of your personal information for direct marketing purposes, to the extent it is related to such direct marketing.

If you wish to exercise one of these rights, please contact us using the contact details at the end of this Privacy Policy.

You also have the right to lodge a complaint to your local data protection authority. Further information about how to contact your local data protection authority is available at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Cookies and Similar Technologies

When you use our Services, read our emails, or otherwise engage with us through a computer or mobile device, we and our third party service providers automatically collect information about how you access and use the Services and information about the device you use to access the Services. We use this information to enhance and personalize your user experience, to monitor and improve our Websites and Services, and for other internal purposes.

Annex 2 sets out the categories of personal information we collect about you automatically and how we use that information.

We typically collect this information through a variety of tracking technologies, including cookies, web beacons, embedded scripts, location-identifying technologies, and similar technology (collectively, “tracking technologies”). We may combine this information with other personal information we collect directly from you.

Our Websites use cookies to distinguish you from other users of our Websites. Cookies are pieces of code that allow for personalization of our Websites by saving your information such as user ID and other preferences. A cookie is a small data file that we transfer to your device’s hard disk (such as your computer or smartphone) for record-keeping purposes.

We use the following types of cookies:

Strictly necessary cookies. These are cookies that are required for the essential operation of our Websites such as to authenticate users and prevent fraudulent use.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Websites when they are using them. This helps us to improve the way our Websites work, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our Websites. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our Websites, the pages you have visited and the links you have followed. We will use this information to make our Websites and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose.

We may collect analytics data, or use third-party analytics tools such as Google Analytics, to help us measure traffic and usage trends for the Services and to understand more about the demographics of our users. You can learn more about Google’s practices at https://policies.google.com/privacy/partners, and view its currently available opt-out options at https://tools.google.com/dlpage/gaoptout.

We may also work with third party partners to employ technologies, including the application of statistical modeling tools, which permit us to recognize and contact you across multiple devices.

Although we do our best to honor the privacy preferences of our users, we are unable to respond to Do Not Track signals set by your browser at this time.

The cookies we use are designed to help you get the most from our Websites but if you do not wish to receive cookies, most browsers allow you to change your cookie settings. Please note that if you choose to refuse cookies you may not be able to use the full functionality of our Websites. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings you should use the “Help” option in your browser for more details.

Deleting cookies does not delete non-cookie technologies such as HTML5 Local Storage Objects (LSOs). Various browsers may offer their own management tools for removing HTML5 LSOs.

Third Party Data Collection and Interest Based Advertising

We participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. We permit third party online advertising networks, social media companies and other third party services to collect information about your use of our Websites and mobile apps over time so that they may play or display ads on our Services, on other websites, apps or services you may use, and on other devices you may use. Typically, though not always, the information used for interest-based advertising is collected through cookies, advertising pixels or similar tracking technologies, which recognize the device you are using and collect information, including clickstream information, browser type, time and date you visited the site and other information. We share personal information, such as your email address or user ID, with our third party advertising partners to help identify you across devices and show you relevant advertising, including remarketing. We do not share mobile phone numbers or SMS opt-in data with advertising partners.

We and our third party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics and market research.

To learn about interest-based advertising and how you may be able to opt-out of some of this advertising, you may wish to visit the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org/choices, the DAA’s resources at www.aboutads.info/choices and/or Your Online Choices at www.youronlinechoices.com/uk. You may also be able to limit interest-based advertising through the settings on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest based ads” (Android). You may also be able to opt-out of some – but not all – interest-based ads served by mobile ad networks by visiting http://youradchoices.com/appchoices and downloading the mobile AppChoices app.

Please note that opting-out of receiving interest-based advertising through the NAI’s and DAA’s or Your Online Choices online resources will only opt-out a user from receiving interest-based ads on that specific browser or device, but the user may still receive interest-based ads on his or her other devices. You must perform the opt-out on each browser or device you use.

Furthermore, some of these opt-outs may not be effective unless your browser is set to accept cookies. If you delete cookies, change your browser settings, switch browsers or computers, or use another operating system, you will need to opt-out again.

Links to Third Party Sites

Our Websites may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.

Age Requirement

The Services are intended only for adults 21 years of age or older. We do not knowingly collect personal information from anyone under 21, including children under 13. We collect date of birth to confirm that Members meet this age requirement. If you become aware that someone under 21 has provided us with personal information, please contact us at info@roundmy.town so that we can remove that information and terminate the related account.

Changes to this Policy

We may update this Privacy Policy from time to time and so you should review this page periodically. When we change this Privacy Policy in a material way, we will update the “last modified” date at the end of this Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.

Notice to You

If we need to provide you with information about something, whether for legal, marketing or other business related purposes, we will select what we believe is the best way to get in contact with you. We will usually do this through email or by placing a notice on our Websites. The fact that we may send notices to you will not stop you from being able to opt out of certain types of contact as described in this Privacy Policy.

Contacting Us

If you have questions or concerns about this Privacy Policy, our privacy practices, or your personal information, please contact us at:

info@roundmy.town

Round My Town, 476 Riverside Ave Unit 100, Jacksonville, FL 32202

Annex 1 – Personal Information We Collect When You Use the Services

Contact Information and Basic Personal Details

Such as your full name, phone number, postal address, email address, ZIP code and date of birth.

How we use it. We use this information to:

communicate with you, including sending statements and invoices, communications, news, alerts and marketing communications;
deal with enquiries and complaints made by or about you relating to the Services;
authentication purposes;
verify that Members meet our age requirement;
create customer and Member accounts and operate, maintain and provide to you the features and functionality of the Services.

Legal basis for the processing. The processing is necessary for:

the performance of a contract and to take steps prior to entering into a contract;
our legitimate interests, namely administering the Services, for marketing purposes and communicating with users; and
to comply with certain legal obligations.

Member Activity Information

Such as QR code scans and NFC tag taps at Member Businesses and the resulting visit records, offer claims and redemptions, membership tier and status history, receipt images and the purchase (basket) information they contain, and push notification tokens.

How we use it. We use this information to:

record visits and maintain your membership tier and status;
deliver, verify and process offer claims and redemptions;
bill Member Businesses for qualifying visits;
provide Member Businesses with Member name, contact information and purchase information as described in Member Data and Member Businesses;
send push notifications where you have enabled them;
prevent and detect fraud; and
monitor and improve the Services and develop new products and features.

Legal basis for the processing. The processing is necessary for:

the performance of a contract with you;
our legitimate interests, namely operating the Services, billing Member Businesses, preventing fraud and improving the Services; and
your consent, where required (such as for push notifications).

Business Information

Such as business name, business address and locations, company website, business category, IP address, email marketing software, offer and perk selections, product usage information, demographic data, data about customer’s 3rd party services, and other business information (status of business, industry, business goals).

How we use it. We use this information to:

operate, maintain and provide to you the features and functionality of the Services;
determine relevant advertising / marketing activities.

Legal basis for the processing. The processing is necessary for:

the performance of a contract and to take steps prior to entering into a contract; and
our legitimate interests, namely administering the Services and for marketing purposes.

Payment Information

Member Businesses pay RMT by card. Card details are collected and stored by our third-party payment processor; RMT does not store full card numbers. We retain related information such as billing address, billing contact and transaction records. Members never make payments to RMT.

How we use it. We use this information to facilitate payment for use of the Services and to detect and prevent fraud.

Legal basis for the processing. The processing is necessary for the performance of our contract with you and our legitimate interests, namely the detection and prevention of fraud.

Correspondence and Comments

When you contact us directly, e.g. by email, phone, mail, when you post on message boards, blogs or complete an online form or provide quality survey input, we will record your comments and opinions.

How we use it. To address your questions, issues and concerns and improve the Services, to determine products and services that may be of interest to you and to send you news, alerts and marketing communications in accordance with your marketing preferences.

Legal basis for the processing. The processing is necessary for our legitimate interests, namely communicating with users and for marketing purposes.

All Personal Information Set Out Above

How we use it. We will use all the personal information we collect to prevent and detect fraud, to operate, maintain and provide to you the features and functionality of the Services, to communicate with you, to monitor and improve the Services, our Websites and business, and to help us develop new products and services.

Legal basis for the processing. The processing is necessary for our legitimate interest, namely to administer and improve the Services, our Websites, our business and develop new services.

Categories of Recipients

As required in accordance with how we use it, we will share your personal information with the following:

Member Businesses. Member Businesses jointly own and see the name, contact information and purchase information of Members who interact with them through the Services, as described in Member Data and Member Businesses.

Service providers and advisors. Third party vendors and other service providers that perform services for us, on our behalf, which may include providing mailing or email services, tax and accounting services, payments processing, data enhancement services, fraud prevention, web hosting, or providing analytic services.

Advertising partners. Third party advertising networks and social media companies, as described in Third Party Data Collection and Interest Based Advertising.

Purchasers and third parties in connection with a business transaction. Personal information may be disclosed to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business.

Law enforcement, regulators and other parties for legal reasons. Third parties as required by law or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce our Terms of Service or to protect the security or integrity of our Services or Websites; and/or (c) exercise or protect the rights, property, or personal safety of RMT, our customers, our Members or others.

Retention Period

For no longer than necessary for the purposes set out and in accordance with our legal obligations and legitimate business interests.

Annex 2 – Personal Information Collected Automatically

Information About How You Access and Use the Services

For example, the website from which you came and the website to which you are going when you leave our Websites, how frequently you access the Services, the time you access the Services and how long you use them for, whether you open emails or click the links contained in emails, whether you access the Services from multiple devices, and other actions you take on the Services.

How we use it. We use this information to:

present the Services to you on your device;
determine news, alerts and other products and services that may be of interest to you for marketing purposes; and
monitor and improve the Services and our business, and to help us develop new products and services.

Legal basis for the processing. The processing is necessary for our legitimate interests, namely: to tailor the Services to the user and to improve the Services generally; to monitor and resolve issues; for marketing purposes; to communicate with users; to contact users; and for the detection and prevention of fraud.

Information About Your Device

We also collect information about the computer, tablet, smartphone or other electronic device you use to connect to the Services. This information can include details about the type of device, unique device identifying numbers, operating systems, browsers and applications connected to the Services through the device, information about the server upon which the Services operate, your Internet service provider or mobile network, your IP address.

How we use it. We use this information to:

enable the Services to be presented to you on your device;
operate, maintain and provide to you the features and functionality of the Services;
monitor and improve the Services and business, and to help us develop new products and services.

Categories of Recipients

As required in accordance with how we use it, we will share your personal information with the following:

Advertising partners. Third party advertising networks and social media companies, as described in Third Party Data Collection and Interest Based Advertising.

Retention Period

For no longer than necessary for the purposes set out and in accordance with our legal obligations and legitimate business interests.

SMS Privacy Policy

This section applies to the Round My Town SMS program (the “Program”), through which we send text messages to individuals who opt in. We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. These exclusions apply to every section of this Privacy Policy.

We do not sell, rent, loan, trade, lease, or otherwise transfer any phone numbers or customer information collected through the Program to any third party, except to service providers that help us deliver messages (such as our messaging platform and wireless carriers), who may use it only for that purpose.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or email info@roundmy.town.

Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in our sole discretion, we believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, we may refuse you access to the Program and pursue any appropriate legal remedies.

California Civil Code Section 1798.83 permits users of the Program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes. To make such a request, please contact us at info@roundmy.town or the following address:

RoundMy.Town, 476 Riverside Ave Unit 100, Jacksonville, FL 32202

This SMS Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and us in other contexts.

Last modified September 30, 2026.